Support is no longer just a cost centre. In this session, you will learn how Service Cloud Version 2 delivers measurable business impact through a modern agent experience, smarter processes and simplified adoption.

Whether you are a customer support leader, service operations manager or IT decision maker, this webinar gives you practical insights into what’s new and how to get started.  

Why watch this webinar replay?

• Understand the key innovations in Version 2 compared with the previous release
• See how Version 2 reduces handling time and accelerates service operations
• Learn the fastest way to take your first step: from setup to your first support ticket

Meet the Speaker

Marko Salonen is the CTO of Langia IT Solutions. He has led several successful SAP Customer Experience transformations for global organisations. With deep expertise across the SAP CX portfolio, Marko brings practical insight into what works and what does not when organisations modernise their service operations and move away from legacy platforms.

Ready to learn more? This is your chance to explore how your organisation can benefit from a modern and connected SAP CX landscape.